Innovative Coverage Concepts Appoints Joe Chamberlain as Chief Operating Officer

PARSIPPANY, NJ, May 7, 2018 –  Innovative Coverage Concepts, LLC (ICC), a premier, national wholesale broker and managing general agency (MGA), today announced the appointment of Joe Chamberlain as Chief Operating Officer.

“As our business continues to grow both geographically and in targeted industry sectors, we remain committed to providing the highest quality of customer service,” said Dean Carras, President and CEO, ICC. “Joe is a proven leader who combines extensive insurance industry experience with an impressive record working with dynamic enterprises to drive efficiency and exceptional service. We look forward to his contributions to ICC as we collaborate with our expanding base of agency clients and partners to bring exciting new risk solutions and services to their clientele.”

Mr. Chamberlain has more than 25 years of experience in insurance and operations. During the past four years, as Senior Vice President, Preferred Concepts, LLC, he implemented a Six Sigma initiative to help the firm drive efficiency and improve customer service.

Earlier, he was with property/casualty insurer Tower Group Companies initially as Vice President, Line Operations and subsequently was promoted to Managing Vice President, Operations Shared Services.

He began his insurance career serving in a series of underwriting positions with Mutual Benefit Life and Prudential Property and Casualty Insurance Company of New Jersey. Later, he joined Agency Holding Company in Baltimore as vice president, Operations. In 2001, he joined Automatic Data Processing as Senior Director of Insurance Operations; five years later, he was promoted to area Vice President of Sales for the Eastern Region prior to joining Tower Group.

Mr. Chamberlain earned a B.A. degree in political science from The College of New Jersey and a M.B.A. from Monmouth University. He holds the Lean Six Sigma Black Belt designation.


Innovative Coverage Concepts, LLC (ICC) is a premier, national wholesale broker and managing general agency (MGA) focused on developing and delivering specialized insurance programs and products for the hospitality industry and a growing number of other industry sectors. ICC is distinguished by its custom risk management solutions and innovative processes and technologies developed to assist clients in reducing risk, controlling claims costs, and streamlining business processes. To learn more about ICC program capabilities visit

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Robert Crowell
Executive Vice President
Office: 877-615-5488 ext. 242
Mobile: 908-337-8811